Reference

detik288 Privacy Policy for Indonesia Accounts

Your detik288 Privacy Policy explains what we collect when you open an account, verify your phone, sign in from mobile, or use DANA and QRIS.

Account clarityWallet data scopeCookie choicesAccess requests
detik288 detik288 Privacy Policy for Indonesia Accounts
CONTACT PATHS

Get Policy Help Beside Your Account

A clear contact route helps when you want to understand a record rather than guess what it means.

Account support Ask through the account support path when you need a copy of stored account details, a correction, or an explanation of phone verification records.
Wallet status For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account references, share the receipt date and status label so we can trace the related record.
Access questions If sign-in behaves differently on mobile, tell us your device path and browser session; we can separate cookie behaviour from an account security check.
DATA PRACTICES

Cookies, Devices And Account Security

Privacy decisions are easier when each data use has a clear reason. We separate information needed to operate account access from optional browser signals, and we use support requests to keep the…

Account records

We use your phone number and verification result to connect sign-in attempts with the correct account. Before account access, a phone check may be required to reduce mistaken or unusual access.

Wallet references

A DANA, OVO, GoPay, or QRIS reference can be retained with a receipt status so support can answer a matching question without receiving your wallet PIN.

Browser cookies

Cookies can keep a session recognised and remember a language or page state. You can clear them through your browser settings, although sign-in may then ask for another check.

Device signals

We may compare device and browser signals with recent account activity when a login looks unusual. This can create an extra verification step before the lobby or account area opens.

Retention periods

We retain account, support, and payment-status records only for as long as needed for the stated purpose, account security, dispute handling, or a legal duty that applies.

Change requests

To request correction, access, or removal where available, contact support from the account path and identify the record. We may confirm ownership before changing personal details.

Privacy Policy Questions For detik288

These answers address the searches we hear most often about the detik288 Privacy Policy. If your situation involves a particular login, receipt, cookie setting, or phone check, send the relevant date and account contact through support so we can respond to the exact record.

It covers account details, phone verification, sign-in and device signals, cookies, support records, and payment-status references connected with DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account.

Phone verification links access to the correct account and helps us investigate unusual sign-in activity. We may ask for it before account access, especially when a device or browser session differs from recent activity.

Our policy does not require you to send a DANA, OVO, GoPay, or QRIS wallet PIN to support. We may retain a payment reference, receipt date, or status so a transaction question can be matched.

Use the support path inside your account and ask for an access copy, naming the phone number linked to the account and the relevant date range. We may confirm ownership before releasing records.

Yes, send a correction request through account support with the field that needs changing and the reason. We may request phone verification or another account check before updating the record.

Cookies remain subject to your browser settings and can be cleared there. Account, support, and payment-status records are retained for the stated purpose, security, dispute handling, or a legal duty.

Access and policy handling depend on local law. We apply the relevant rules where local law permits, so a request or retention period may differ when a specific legal requirement applies.